Introduction At Haliko.xyz, we are committed to delivering high-quality products that meet the expectations of our valued customers. To ensure customer satisfaction and provide peace of mind, we offer a comprehensive warranty policy. This document outlines the terms and conditions of our warranty coverage, including eligibility, claims process, and limitations.

1. Warranty Coverage Our warranty policy applies to all products purchased directly from Haliko.xyz or authorized distributors. The coverage includes defects in materials, workmanship, and performance under normal use conditions. The warranty period may vary by product type and is explicitly stated on the product packaging, user manual, or purchase invoice.

2. Eligibility for Warranty To qualify for warranty coverage, customers must meet the following conditions:

  • Proof of Purchase: A valid receipt, invoice, or order confirmation must be provided as proof of purchase.
  • Original Ownership: Warranty coverage is applicable only to the original purchaser and is non-transferable.
  • Normal Use: Products must be used in accordance with the manufacturer’s guidelines and intended purpose.

3. Duration of Warranty The duration of the warranty varies depending on the product category:

  • Electronics: 12 months from the date of purchase.
  • Accessories: 6 months from the date of purchase.
  • Apparel: 3 months from the date of purchase.

4. What is Covered The warranty covers:

  • Manufacturing defects in materials and workmanship.
  • Malfunctions occurring under normal use conditions.
  • Replacement or repair of faulty components.

5. What is Not Covered The warranty does not cover:

  • Physical Damage: Scratches, dents, or breakage due to mishandling.
  • Unauthorized Repairs: Damage caused by repairs or modifications performed by unauthorized personnel.
  • Consumable Parts: Batteries, light bulbs, or other consumables subject to wear and tear.
  • Environmental Damage: Issues arising from exposure to moisture, heat, or corrosive substances.

6. How to File a Warranty Claim To file a warranty claim, follow these steps:

  1. Contact Customer Support: Reach out to our customer service team at
    Address: 221 N Rampart Blvd, Las Vegas, NV 89145, United States
    Phone: +17025075900
    Email: admin@haliko.xyz
  2. Provide Required Information: Share your order number, proof of purchase, and a detailed description of the issue.
  3. Inspection and Verification: Our team will assess the issue and determine whether it is covered under warranty.
  4. Approval and Resolution: Upon approval, we will repair, replace, or refund the product as per the terms of this policy.

7. Repair and Replacement Terms

  • Repair Services: If feasible, defective products will be repaired using original parts at no additional cost.
  • Replacement Products: In cases where repair is not possible, a replacement of the same model or an equivalent item will be provided.
  • Shipping Costs: Haliko.xyz will cover shipping costs for approved warranty claims.

8. Limitations and Exclusions

  • Third-Party Purchases: Products not purchased directly from Haliko.xyz or authorized distributors are not eligible for warranty claims.
  • Warranty Voidance: Attempting unauthorized repairs or modifications will void the warranty.
  • Force Majeure: Damages caused by natural disasters, power surges, or other unforeseen events are excluded.

9. Extended Warranty Options We offer extended warranty plans for select products, allowing customers to prolong their coverage beyond the standard period. For more information about extended warranties, contact our support team or visit our website.

10. Customer Responsibilities Customers are responsible for:

  • Maintaining proper care and usage of the products.
  • Retaining proof of purchase documents.
  • Promptly reporting defects within the warranty period.

11. Legal Rights This warranty policy provides specific legal rights, which may vary depending on your jurisdiction. Customers may also have additional rights under local consumer protection laws.

12. Contact Information For any questions or assistance regarding our warranty policy, please contact us:

    • Address: 221 N Rampart Blvd, Las Vegas, NV 89145, United States
      Phone: +17025075900
      Email: admin@haliko.xyz

13. Frequently Asked Questions (FAQs)

  • Can I transfer my warranty to someone else? No, the warranty is non-transferable and applies only to the original purchaser.
  • What should I do if my product is damaged during shipping? Contact our customer support team immediately for assistance.
  • How long does the warranty claim process take? Typically, the process takes 7-14 business days from the time we receive the claim.

14. Updates to the Warranty Policy Haliko.xyz reserves the right to update or modify this warranty policy at any time. Changes will be effective immediately upon posting on our website. Customers are encouraged to review the policy periodically to stay informed.

15. Conclusion At Haliko.xyz, we stand behind the quality of our products and strive to ensure customer satisfaction. Our warranty policy is designed to provide reliable support and address any issues that may arise. Thank you for choosing Haliko.xyz, and we look forward to serving you.